Frictionless Human Handover & Lead Routing
Never lose a high-value customer to automated dead-ends. My Chat Assistant detects intent, captures verified lead details, and escalates chats instantly to WhatsApp, email, or live support platforms.
Multi-Channel Routing Capabilities
Ensure smooth handoffs with complete context preservation.
Direct WhatsApp Integration
Pass full user chat histories directly into an official WhatsApp Business click-to-chat thread with one tap.
Automated Email Transcripts
Deliver full conversation summaries and captured lead contact details instantly to your sales inbox or support desk.
Always-On "Talk to a Person"
An always-available handover button sits alongside the chat, so a visitor can reach a human at any point, not just after a failed answer.
Intent-Based Triggering
My Chat Assistant automatically suggests a handover to a person when it isn't confident it has the right answer, or when a visitor's question signals they're ready to talk pricing.
Natural With Small Talk
"Hi", "thanks", and "bye" are recognized instantly and answered naturally, alongside real questions, rather than triggering an unrelated search result.
How a handover works — triggered automatically or on request, transcript included.